Do the Credits and/or Messages expire?
You may use the credits /
messages included in the subscription plan you have purchased for the entire
duration of its validity.
Any credits not used during the subscription period
will be forfeited and cannot be accumulated, transferred, or refunded.
If you have subscribed to a
plan and you use up all the credits included in your subscription, you may
choose to add more by purchasing credit-only packages (On-Demand).
Any
on-demand credits purchased and not used during the validity period of your
profile will be forfeited and cannot be accumulated, transferred, or refunded.
Related Articles
How many messages can I send?
The number of messages you can send depends on the type of your subscriptions. If you have a Free Profile, you have limited number of messages available, which you can increase at any time by subscribing to one of the offers that will be presented to ...
How many messages can I send?
The number of messages you can send depends on the type of your subscription. For more details view the "Chat section on this FAQ".
What are credits and how do they work?
Credits give you the chance to send more messages in the chat section. You have several packages to choose from to increase your credits If you decide to purchase an additional package of credits, the increase will be visible at the top of the site ...
What are free credits and how do they work?
The free credits are credits that we give you to allow you to make the most of the chat and be more active.
How long are my messages kept?
All messages are kept in your history. For technical reasons, however, and to make the chat smoother and more usable, after a certain number of days older messages may be historicised, especially in chats having a large number of messages. This is to ...