Payment Assistance Request

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• Tips and information on payments

  In this article we will talk about: 1. Payment problems 2. Request for 3DS authentication 3. Have you found charges you don’t recognize? 1. PAYMENT PROBLEMS There are many reasons why payment may have been denied by you card issuer. The most common ...

• Accepted payment methods

  Credit or Debit card payments We use leading payment institutes to provide a secure system, and accept all credit and debit cards. To make your data as secure as possible, we do not store any card information on our servers. To pay with a credit or ...

• How can I keep track of payments made on the site?

  For each purchase you make on the site, whether it is a subscription or a package of credits, a receipt will be generated with the summary of the purchased product. Receipts will always be available for consultation or to be downloaded and stored in ...

• Payments with PayPal

  We use Paypal as an alternative payment method. All transactions made using this method will occur securely as they are managed directly by PayPal. To pay via PayPal, once you’ve selected your desired payment option, you will be prompted to log in ...

• What should I do if my account has not been activated?

  If your account has not been activated, problems may have occurred during the payment phase. Please contact us via the contact form.