What can I do if I purchased the wrong package?
You can choose the right
package for you by checking all the information regarding the amount to be paid
and the automatic renewal terms that you will be given on the payment page or
in the Terms and Conditions of the service. We are unable to modify the package
purchased with another, as indicated in our Terms and Conditions of the
service. Therefore, please read carefully the description of the package you
want to buy before confirming the purchase.
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Can I change my already-purchased subscription plan?
A subscription plan cannot be changed until it expires, as indicated in our Terms and Conditions.
What subscription plans do you offer?
The types of Subscription for purchase via credit and/or debit card available with automatic renewal are as follows: Promo (e.g. trial period from 1 to 7 days), then type C subscription 1 month Subscription or equivalent credit purchase 3 months ...
How can I deactivate my subscription?
If you deactivate your subscription, you will still be able to use the subscription already paid for. You will simply block any renewal (depending on the type of subscription purchased). You can deactivate the service subscription directly from your ...
How can I purchase a message package?
In specific cases and based on the various promotions available on the site, it will be possible to purchase packages consisting solely of messages. Purchasing messages does not entail any subscription for the customer, therefore, payment will be ...
How can I purchase a credit package?
You can purchase a credit package by clicking on the icon at the top of the site and selecting one of the packages based on your needs.