Frequently Asked Question
Payments with PayPal
We use Paypal as an alternative payment method. All transactions made using this method will occur securely as they are managed directly by PayPal. To pay via PayPal, once you’ve selected your desired payment option, you will be prompted to log in ...
Why was my credit card not accepted?
There are many reasons why the payment may be rejected by your card issuer. The most common are: Insufficient funds available. Invalid card data. The CVV/CVV2 number is incorrect or incomplete. Your card is not enabled for online purchases Possible ...
Why do I have to verify my email address?
To access the service, you must use a valid email address to which you frequently log in to check your messages. We conduct these checks to ensure that all our customers are verified, thus maintaining a high standard of service. Additionally, you may ...
How many messages can I send?
The number of messages you can send depends on the type of your subscription. For more details view the "Chat section on this FAQ".
Exiting the site
To exit the site, click on your image in the top right of the page to view the profile, then click on the "Leave" button.
What is the difference between FREE Profile (Standard Membership) and Premium Profile (Full Subscription)?
The Standard Subscription (FREE Profile) allows you to register a profile for free and use the standard functionalities of the site. A Full Subscription (PREMIUM profile) allows you to access all the Premium dedicated features of the site. Paying ...
What happens if I deactivate my Premium subscription?
Once the subscription has been deactivated, no further amounts will be charged via the payment method you have chosen. You will continue to be a premium user until the end of the paid period.
How many times can I acquire a trial subscription (Promo)?
You can acquire a trial subscription only once.
How can I sign up/access the site?
To sign up to the Site you must first fill out the registration form, entering your data, for example email and password, and then accept the appropriate Privacy Policy and the Terms and Conditions. After registering, you will receive a confirmation ...